Use the tracking number in your dispatch confirmation email to follow your parcel.
Track your parcel
Opens 17TRACK in a new tab. Your tracking number is sent to this independent tracking service when you select “Track parcel”. You can also use the carrier link in your dispatch email.
Where to find your tracking number
- Open your Carovalen dispatch confirmation email.
- Copy the tracking number or select the carrier tracking link.
- Enter the tracking number above. Your Carovalen order number is different and cannot be used for parcel tracking.
No tracking update yet?
Allow up to 48 hours after dispatch for the first carrier scan to appear. Carrier scans can be delayed during customs processing or handover between delivery partners.
Need help with your order?
If your tracking has not updated for several working days, email support@carovalen.com with your order number. We aim to reply within one working day, Monday–Friday, 09:00–17:00 UK time.
For delivery estimates, visit our Shipping Policy. If your delivery address is incorrect, contact us as soon as possible; changes cannot be guaranteed after processing or dispatch has begun.